Formaden instituted the Guaranteed Purchase Seal, which recognizes the deadline for reflection on the purchase on our website. We guarantee a money back within 7 days of the purchase. You can return the product for free, no regardless of the reason, and we will refund the money. The withdrawal of the request must be formalized in writing within the reflection period of 7 days, via e-mail firstname.lastname@example.org. If the withdrawal is formalized before the invoice is issued, the refund will be made in full. If the product has already been shipped, the money refund will be linked to the product return. In such cases the costs of shipping the product and taxes will be discounted. However, there are some specific products that cannot be returned. In that case, you can seek contact to match the seller how to proceed.
What are the requirements for returning a product?
You have 7 days to withdraw from the purchase date on the website.
- It cannot be used, scratched or with other marks that indicate use.
- You must have all original accessories and manuals in good condition.
- Product packaging must be inviolate. We are a family owned and operated business.
When will I receive the return?
Upon receiving the withdrawal request, it will be analyzed what progress the request found. Once the requirements are returned in order, it will be cancellation of the order and return of amounts paid is authorized, in accordance with this policy.
Where will the money be returned?
We are a family owned and operated business. The money is returned to the same payment method used to buy. In some cases, we offer the return on the Customer's current account.
Orders will be dispatched within 5 days after confirmation. Delivery times may vary according to the customer's option (FEDEX) and the agility of the Post Office in providing services.
Formaden undertakes, in the event of a defect, to fully refund to the customer the costs generated by the purchase and shipping, after analyzing and verifying the defect claimed by the customer, within a period of 30 days.
Formaden undertakes to exchange defective and / or broken products at no additional cost to the customer. We are a family owned and operated business.
Satisfy the customer, creating and innovating products that meet their needs. Act responsibly in compliance with legal requirements and standards. Continuously improve work processes and conditions while preserving the safety and health of its employees. Improve the quality standard through continuous improvement of processes and products. Ensure that this quality policy is understood by all its employees who may affect or influence the quality of products.
1 - Formaden Account Data and Navigation
2 - Data obtained from third parties
We use Data obtained from third parties to (i) make inferences about content and topics that may be of interest to you; (ii) improve our Services; (iii) personalize the content and advertising that we display; and (iv) obtain credit history to help detect and prevent fraud. We may also use Data obtained from third parties for the same purposes as the third party, if you have authorized it, as well as under this Policy, when you accept it. III. Anomized data In addition to treating the Data in accordance with this Policy, we also use your data in an anonymous way, that is, data that does not personally identify you.
To be recognized as a company of excellence in the dental segment. We are a family owned and operated business.
Develop and produce effective solutions to the challenges of our customers, contributing to people's well-being and quality of life.